Fabutech Solutions | IT Systems Support

IT SYSTEMS SUPPORT

Based on the foundations of Information Technology Infrastructure Library (ITIL) principles, our team has the expertiseto assist your organization to be well-aligned with the best practices when it comes to IT service and management. Some of the areas that we tackle include:

Service Design

Service catalogue management
Service-level management

Capacity management
Availability management
IT service continuity management

Security management
Supplier management

Service Transition

Change management

Service asset and configuration management

Release and deployment management

Service Operation

Processes
Functions
Service desk
Application management

IT Operations management
Technical management
Event management
Incident management

Request fulfillment
Problem management
Root-cause analysis
Identity management

Continual Service Improvement

Service support
Service delivery
ICT infrastructure management

ICT design and planning
ICT deployment management
ICT operations management

ICT technical support
Planning to implement service management
Small-scale implementation

The areas that we cover include application systems, database systems, hardware systems and networking systems.

To discuss your IT Systems Support requirements, please contact us or send us an e-mail to info@fabutechsolutions.mw.

IT Systems Support

IT SYSTEMS SUPPORT

Service Design

Service Transition

Service Operation

Continual Service Improvement

CALL US : +265 111 560 720 / +265 212 224 610

info@fabutechsolutions.mw